INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

While we make every effort to ensure that the product you receive matches the image shown, please note that there may be slight variations in packaging or appearance due to production updates or different batch runs. However, rest assured that the quality and contents of the product will be exactly as described in the product details.

Where can I view my sales receipt?

To view your sales receipt for a transaction made on cellugizer.com, you can check your email for a confirmation or invoice with the sales receipt attached. Simply search your inbox for the relevant purchase confirmation. Alternatively, you can log in to your account on cellugizer.com and check your order history or purchase history section for the sales receipt.

How can I return an item?

To return an item, please contact us via email at cs@cellugizer.com, and our customer service team will assist you with the process.

Will you restock items indicated as “out of stock?”

If an item is marked as "out of stock," we are working to restock it as soon as possible. To stay updated on availability, you can sign up for notifications on the product page, and we'll notify you when it's back in stock. If you have any specific questions, feel free to reach out to us at cs@cellugizer.com.

Where can I ship my order?

We currently ship orders to the continental United States, excluding Hawaii, U.S. territories, and military addresses (APO/FPO). If you have any questions about shipping to your location, feel free to contact us at cs@cellugizer.com

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